* {
  box-sizing: border-box;
}

:root {
  --bg: #eef2f7;
  --panel: #ffffff;
  --panel-soft: #f8fafc;
  --text: #111827;
  --muted: #64748b;
  --line: #d7dee9;
  --primary: #1458d4;
  --primary-dark: #0f43a5;
  --ink: #172033;
  --good: #16734a;
  --good-bg: #e8f6ef;
  --warn: #9a5b00;
  --warn-bg: #fff4db;
  --bad: #b42318;
  --bad-bg: #fdecec;
  --neutral-bg: #eef2f7;
  --shadow: 0 12px 34px rgba(16, 24, 40, 0.08);
  --radius: 8px;
}

html,
body {
  margin: 0;
  padding: 0;
  min-height: 100%;
  font-family: Arial, Helvetica, sans-serif;
  background: var(--bg);
  color: var(--text);
}

body {
  padding: 18px 18px 96px;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  border: 0;
  border-radius: var(--radius);
  cursor: pointer;
}

button:disabled,
input[type="submit"]:disabled {
  cursor: not-allowed;
  opacity: 0.62;
}

form.is-submitting {
  cursor: progress;
}

.trace-log {
  display: grid;
  gap: 4px;
  margin-top: 6px;
  font-size: 0.78rem;
  color: var(--muted);
}

.trace-actions {
  margin-top: 8px;
}

.moderation-field-card {
  display: grid;
  gap: 12px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.moderation-field-card h3 {
  margin: 0 0 4px;
  font-size: 15px;
}

.moderation-field-card .detail-json {
  max-height: 170px;
  background: #fff;
  color: var(--text);
}

.moderation-media-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.moderated-value-field {
  border-color: #f0aaa4;
  background: var(--bad-bg);
}

.moderated-value-field .detail-key {
  color: var(--bad);
  font-weight: 800;
}

.moderated-value-field .detail-json {
  border-color: #e47a72;
  background: #fff6f5;
  color: #7a120c;
}

.moderation-text-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 10px 11px;
  background: #fff;
  color: var(--text);
}

textarea {
  min-height: 180px;
  resize: vertical;
}

.hidden {
  display: none !important;
}

.shell {
  max-width: 1520px;
  margin: 0 auto;
}

.login-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 420px;
  gap: 24px;
  align-items: stretch;
  margin: 64px auto 0;
  max-width: 980px;
}

.login-copy,
.login-form,
.ops-panel,
.metric,
.modal,
.table-shell,
.empty-state {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.login-copy,
.login-form {
  padding: 28px;
}

.turnstile-slot {
  min-height: 0;
}

.login-copy {
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.login-copy h1,
.topbar h1 {
  margin: 0 0 10px;
  font-size: 30px;
  letter-spacing: 0;
}

.login-copy p {
  margin: 0;
  color: var(--muted);
  line-height: 1.5;
}

.eyebrow {
  margin: 0 0 8px;
  color: var(--primary);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0;
  text-transform: uppercase;
}

.app-shell {
  display: block;
}

.topbar {
  position: sticky;
  top: 12px;
  z-index: 70;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
  margin-bottom: 14px;
  padding: 18px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.muted {
  margin: 0;
  color: var(--muted);
  line-height: 1.45;
}

.topbar-actions,
.modal-actions,
.row-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.topbar-actions {
  position: relative;
  align-items: center;
  justify-content: flex-end;
}

.action-bubble {
  display: inline-grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--panel-soft);
  color: var(--ink);
  font-size: 13px;
  font-weight: 900;
  line-height: 1;
}

.action-bubble svg {
  width: 19px;
  height: 19px;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.action-bubble:hover,
.action-menu[open] .action-bubble {
  border-color: color-mix(in srgb, var(--primary) 40%, var(--line));
  background: rgba(20, 88, 212, 0.1);
  color: var(--primary);
}

.action-menu {
  position: relative;
}

.action-menu summary {
  list-style: none;
  cursor: pointer;
}

.action-menu summary::-webkit-details-marker {
  display: none;
}

.action-menu-panel {
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  z-index: 90;
  display: grid;
  gap: 8px;
  min-width: 180px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  box-shadow: var(--shadow);
}

.alert-menu-panel {
  width: min(420px, calc(100vw - 36px));
  max-height: min(560px, calc(100vh - 118px));
  overflow: auto;
}

.alert-menu-panel .muted {
  font-size: 12px;
}

.action-menu-panel button {
  width: 100%;
  text-align: left;
}

.compact-field {
  display: inline-flex;
  flex-direction: column;
  gap: 3px;
  min-width: 140px;
  font-size: 11px;
  font-weight: 700;
  color: var(--muted);
}

.compact-field select {
  min-height: 34px;
  max-width: 180px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: #fff;
  color: var(--ink);
  font-size: 12px;
  font-weight: 700;
}

.primary-btn,
.secondary-btn,
.ghost-btn,
.compact-btn {
  padding: 10px 13px;
  font-weight: 700;
}

.primary-btn {
  background: var(--primary);
  color: #fff;
}

.primary-btn:hover {
  background: var(--primary-dark);
}

.secondary-btn {
  background: var(--ink);
  color: #fff;
}

.danger-btn {
  background: #b91c1c;
  color: #fff;
}

.danger-btn:hover {
  background: #991b1b;
}

.admin-mobile-panel {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) auto;
  gap: 14px;
  align-items: start;
  margin-bottom: 14px;
  padding: 14px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.admin-mobile-copy h2 {
  margin: 0 0 4px;
  font-size: 18px;
}

.admin-mobile-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.admin-alert-list {
  display: grid;
  gap: 8px;
  margin-top: 4px;
}

.admin-alert-item {
  width: 100%;
  padding: 10px 12px;
  text-align: left;
  background: var(--panel-soft);
  border: 1px solid var(--line);
  border-left: 4px solid var(--warn);
  border-radius: var(--radius);
}

.admin-alert-item.alert-critical {
  border-left-color: var(--bad);
  background: var(--bad-bg);
}

.admin-alert-title {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: var(--text);
  font-weight: 800;
}

.admin-alert-meta {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.ghost-btn {
  background: var(--neutral-bg);
  color: var(--ink);
  border: 1px solid var(--line);
}

.compact-btn {
  padding: 7px 10px;
  font-size: 12px;
}

.tabs {
  position: fixed;
  left: max(18px, calc((100vw - 1520px) / 2 + 18px));
  right: max(18px, calc((100vw - 1520px) / 2 + 18px));
  bottom: 18px;
  z-index: 60;
  display: grid;
  grid-template-columns: repeat(8, minmax(0, 1fr));
  gap: 6px;
  padding: 8px;
  margin: 0;
  background: rgba(255, 255, 255, 0.94);
  border: 1px solid var(--line);
  border-radius: 18px;
  box-shadow: 0 18px 42px rgba(16, 24, 40, 0.18);
  backdrop-filter: blur(14px);
}

.tab {
  min-height: 44px;
  padding: 8px 7px;
  border: 0;
  border-radius: 12px;
  background: transparent;
  color: var(--muted);
  font-weight: 700;
  font-size: 12px;
  line-height: 1.1;
}

.tab.active {
  background: rgba(20, 88, 212, 0.12);
  border-color: transparent;
  color: var(--text);
}

.lead-workspace {
  display: grid;
  grid-template-columns: minmax(320px, 0.9fr) minmax(0, 1.4fr);
  gap: 14px;
  align-items: start;
}

.lead-list {
  display: grid;
  gap: 10px;
}

.lead-list-item {
  display: grid;
  gap: 8px;
  width: 100%;
  padding: 13px;
  text-align: left;
  color: var(--text);
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: 0 8px 20px rgba(16, 24, 40, 0.05);
}

.lead-list-item.is-active {
  border-color: var(--primary);
  box-shadow: 0 0 0 2px rgba(20, 88, 212, 0.12);
}

.lead-list-item.needs-review {
  border-left: 4px solid var(--warn);
}

.lead-list-head,
.lead-list-footer,
.lead-detail-top,
.lead-detail-header,
.admin-app-bar {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.lead-list-head span,
.lead-list-footer,
.lead-list-subtitle {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.35;
}

.lead-list-subtitle {
  color: var(--text);
}

.lead-list-meta {
  display: block;
}

.lead-detail-pane {
  min-width: 0;
}

.lead-detail-card {
  display: grid;
  gap: 14px;
  padding: 16px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.lead-detail-header {
  align-items: start;
}

.lead-detail-header h3,
.lead-detail-section h3 {
  margin: 0 0 6px;
}

.lead-detail-status {
  text-align: right;
}

.lead-detail-section {
  display: grid;
  gap: 10px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.lead-detail-section p {
  margin: 0;
  line-height: 1.45;
}

.lead-detail-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.lead-detail-grid span,
.failure-log-item {
  display: grid;
  gap: 4px;
  padding: 10px;
  background: var(--panel-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow-wrap: anywhere;
}

.lead-detail-grid strong {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
}

.lead-action-menu {
  position: relative;
}

.lead-action-menu summary {
  list-style: none;
  padding: 9px 12px;
  border-radius: var(--radius);
  background: var(--ink);
  color: #fff;
  font-weight: 800;
  cursor: pointer;
}

.lead-action-menu summary::-webkit-details-marker {
  display: none;
}

.lead-action-list {
  position: absolute;
  right: 0;
  z-index: 20;
  display: grid;
  gap: 8px;
  min-width: 220px;
  margin-top: 8px;
  padding: 10px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.lead-event-timeline {
  display: grid;
  gap: 9px;
}

.lead-event-step {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
}

.event-mark {
  display: inline-grid;
  place-items: center;
  width: 28px;
  height: 28px;
  border: 1px solid var(--line);
  border-radius: 50%;
  color: var(--muted);
  font-weight: 900;
}

.lead-event-step.completed .event-mark {
  border-color: #9ed8bb;
  background: var(--good-bg);
  color: var(--good);
}

.lead-event-step.failed .event-mark {
  border-color: #ee9c96;
  background: var(--bad-bg);
  color: var(--bad);
}

.lead-event-step.failed {
  cursor: pointer;
}

.lead-event-step strong,
.lead-event-step span {
  display: block;
}

.lead-event-step span {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.35;
}

.failed-event-toggle {
  margin-top: 6px;
  padding: 0;
  background: transparent;
  color: var(--bad);
  font-weight: 800;
  text-align: left;
}

.failure-log {
  display: grid;
  gap: 8px;
  margin-top: 8px;
}

.raw-event-list summary {
  cursor: pointer;
  color: var(--primary);
  font-weight: 800;
}

.message {
  min-height: 22px;
  margin: 10px 0;
  color: var(--muted);
}

.message.error,
.error-state {
  color: var(--bad);
}

.view-section {
  display: grid;
  gap: 14px;
}

.section-heading {
  display: flex;
  justify-content: space-between;
  align-items: end;
  gap: 16px;
  padding: 14px 0 4px;
}

.section-heading h2,
.ops-panel h2 {
  margin: 0 0 4px;
  font-size: 20px;
}

.inline-filter {
  min-width: min(360px, 100%);
}

.field {
  display: block;
  margin: 14px 0;
}

.field span,
.inline-filter span {
  display: block;
  margin-bottom: 6px;
  color: var(--muted);
  font-size: 13px;
}

.filter-banner {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 10px;
  padding: 8px 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
  color: var(--text);
  font-size: 13px;
}

.metrics-grid,
.metric-grid,
.metrics-strip {
  display: grid;
  gap: 10px;
}

.metrics-grid,
.metric-grid {
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.metrics-strip {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 12px;
}

.metric {
  padding: 13px;
  min-height: 112px;
}

.metric.good {
  border-color: #9ed8bb;
}

.metric.warn {
  border-color: #e5be71;
}

.metric.bad {
  border-color: #ee9c96;
}

.metric-label {
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.metric-value {
  margin-top: 7px;
  font-size: 30px;
  font-weight: 800;
}

.metric-note {
  margin-top: 6px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.overview-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.ops-command-panel {
  display: grid;
  grid-template-columns: minmax(260px, 0.7fr) minmax(0, 1.3fr);
  gap: 12px;
  align-items: stretch;
  padding: 14px;
  margin-bottom: 12px;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

.ops-command-copy {
  display: grid;
  align-content: center;
  gap: 6px;
}

.ops-command-copy h2 {
  margin: 0;
  font-size: 24px;
}

.ops-command-actions {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.action-tile {
  display: grid;
  gap: 6px;
  min-height: 112px;
  padding: 12px;
  color: var(--text);
  text-align: left;
  background: var(--panel-soft);
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.action-tile.good {
  border-color: #9ed8bb;
  background: var(--good-bg);
}

.action-tile.warn {
  border-color: #e5be71;
  background: var(--warn-bg);
}

.action-tile.bad {
  border-color: #ee9c96;
  background: var(--bad-bg);
}

.action-tile span,
.action-tile small {
  color: var(--muted);
}

.action-tile span {
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.action-tile strong {
  font-size: 30px;
  line-height: 1;
}

.action-tile small {
  line-height: 1.3;
}

.overview-financial-panel {
  margin-top: 12px;
}

.ops-panel {
  padding: 14px;
}

.panel-head {
  display: flex;
  justify-content: space-between;
  align-items: start;
  gap: 12px;
  margin-bottom: 10px;
}

.link-btn,
.table-sort-btn {
  padding: 0;
  background: transparent;
  color: var(--primary);
  font-weight: 700;
}

.inline-reason-link {
  margin-left: 6px;
  text-decoration: underline;
}

.attention-list,
.breakdown,
.guardrail-list,
.live-call-list {
  display: grid;
  gap: 8px;
}

.support-ticket-list,
.support-thread {
  display: grid;
  gap: 12px;
}

.support-ticket-card {
  display: grid;
  gap: 14px;
}

.support-ticket-card.is-focused {
  outline: 3px solid rgba(37, 99, 235, 0.32);
  outline-offset: 3px;
}

.support-ticket-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
}

.lead-detail-pane.is-focused {
  outline: 3px solid rgba(37, 99, 235, 0.32);
  outline-offset: 3px;
  border-radius: 8px;
}

.support-reference-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.support-reference-link {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--text);
  display: inline-flex;
  flex-direction: column;
  gap: 2px;
  padding: 8px 10px;
  text-align: left;
  cursor: pointer;
}

.support-reference-link:hover {
  border-color: #2563eb;
}

.support-reference-link span {
  font-weight: 700;
}

.support-reference-link small {
  color: var(--muted);
}

.support-message {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.support-message.is-admin {
  border-color: #9ed8bb;
  background: #f0fbf5;
}

.support-message-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  color: var(--muted);
  font-size: 12px;
}

.support-message p {
  margin: 8px 0 0;
  white-space: pre-wrap;
}

.support-reply-form textarea {
  min-height: 96px;
}

.attention-row,
.breakdown-row,
.guardrail-list div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.attention-row {
  flex-direction: column;
}

.attention-link {
  width: 100%;
  color: var(--text);
  text-align: left;
  cursor: pointer;
}

.attention-link:hover {
  border-color: var(--primary);
  background: #f8fbff;
}

.attention-row span,
.guardrail-list div {
  color: var(--muted);
  font-size: 13px;
}

.live-call-row {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  width: 100%;
  padding: 9px;
  color: var(--text);
  text-align: left;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.live-call-row.warn {
  border-color: #e5be71;
  background: var(--warn-bg);
}

.live-call-row.bad {
  border-color: #ee9c96;
  background: var(--bad-bg);
}

.live-call-row.good {
  border-color: #9ed8bb;
  background: var(--good-bg);
}

.live-call-row span {
  display: grid;
  gap: 4px;
}

.live-call-row span:last-child {
  justify-items: end;
}

.live-call-row small {
  color: var(--muted);
}

.print-checklist {
  display: grid;
  gap: 14px;
}

.print-checklist-title,
.checklist-panel,
.checklist-signoff {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  box-shadow: var(--shadow);
}

.print-checklist-title h2,
.checklist-panel h3 {
  margin: 0 0 8px;
}

.checklist-items {
  display: grid;
  gap: 9px;
}

.checklist-item {
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.checklist-item input {
  width: 18px;
  height: 18px;
  margin: 2px 0 0;
}

.checklist-item strong,
.checklist-item small {
  display: block;
}

.checklist-item small {
  margin-top: 3px;
  color: var(--muted);
  line-height: 1.4;
}

.checklist-signoff {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.checklist-signoff label {
  display: grid;
  gap: 26px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.checklist-signoff span {
  display: block;
  border-bottom: 1px solid var(--ink);
}

.system-lock-panel {
  border-color: color-mix(in srgb, var(--primary) 30%, var(--line));
}

.maintenance-mode-panel {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  border-color: #9ed8bb;
  background: var(--good-bg);
}

.maintenance-mode-panel.is-maintenance-on {
  border-color: #ee9c96;
  background: var(--bad-bg);
}

.maintenance-mode-panel h3 {
  margin: 0 0 4px;
}

.system-lock-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.outbound-guard-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.system-lock-card {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.system-lock-card.is-locked,
.system-lock-card.is-blocked {
  border-color: #f0a8a8;
  background: var(--bad-bg);
}

.system-lock-card.is-live {
  border-color: #9ed8bb;
  background: var(--good-bg);
}

.system-lock-card strong,
.system-lock-card small {
  display: block;
}

.system-lock-card small {
  color: var(--muted);
  line-height: 1.4;
}

.system-lock-card input[type="tel"],
.system-lock-card input[type="email"] {
  width: 100%;
}

.system-lock-control {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.system-lock-control input {
  width: 42px;
  height: 22px;
}

.system-lock-card.is-locked .system-lock-control,
.system-lock-card.is-blocked .system-lock-control {
  color: var(--bad);
}

.system-lock-card.is-live .system-lock-control {
  color: var(--good);
}

.system-lock-card.is-locked .system-lock-control input,
.system-lock-card.is-blocked .system-lock-control input {
  accent-color: var(--bad);
}

.system-lock-card.is-live .system-lock-control input {
  accent-color: var(--good);
}

.external-checklist-title {
  margin-top: 4px;
}

.settings-panel-heading,
.settings-source-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
}

.settings-panel-heading h3 {
  margin: 0;
}

.settings-source-row {
  color: var(--muted);
  font-size: 12px;
}

.warning-text {
  padding: 10px;
  border: 1px solid #f5c16c;
  border-radius: var(--radius);
  background: var(--warn-bg);
  color: var(--warn);
  font-weight: 700;
}

.guard-event-list {
  display: grid;
  gap: 12px;
  margin-top: 12px;
}

.guard-event-card {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.guard-event-head,
.guard-event-targets {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: start;
}

.guard-event-head small {
  display: block;
  margin-top: 3px;
  color: var(--muted);
}

.guard-event-targets label {
  flex: 1;
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.guard-event-card textarea {
  min-height: 90px;
}

.operational-config-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-top: 12px;
}

.operational-config-group {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.operational-config-group h4 {
  margin: 0;
}

.operational-config-field {
  display: grid;
  min-width: 0;
}

.operational-config-field span {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  align-items: center;
}

.operational-config-field small {
  color: var(--muted);
  overflow-wrap: anywhere;
}

.chip {
  display: inline-flex;
  max-width: 100%;
  align-items: center;
  border-radius: 999px;
  padding: 4px 8px;
  margin: 0 4px 4px 0;
  font-size: 12px;
  font-weight: 700;
  line-height: 1.2;
  background: var(--neutral-bg);
  color: var(--ink);
  overflow-wrap: anywhere;
}

.chip.good {
  background: var(--good-bg);
  color: var(--good);
}

.chip.warn {
  background: var(--warn-bg);
  color: var(--warn);
}

.chip.bad {
  background: var(--bad-bg);
  color: var(--bad);
}

.queue-summary {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 10px;
}

.queue-next-panel {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  align-items: center;
  margin-bottom: 12px;
  padding: 14px;
  border: 1px solid #bfdbfe;
  border-left: 4px solid var(--primary);
  border-radius: var(--radius);
  background: #eff6ff;
}

.queue-next-panel.is-paused {
  border-color: #fde68a;
  border-left-color: #d97706;
  background: #fffbeb;
}

.queue-next-panel h3 {
  margin: 2px 0 4px;
  font-size: 18px;
}

.queue-next-panel p {
  margin: 0 0 8px;
  color: var(--muted);
  font-size: 13px;
}

.queue-upcoming-row {
  display: grid;
  grid-template-columns: auto minmax(140px, 1fr) auto auto;
  gap: 8px;
  align-items: center;
  margin-top: 10px;
  color: var(--muted);
  font-size: 13px;
}

.queue-upcoming-row strong {
  color: var(--text);
  font-size: 14px;
}

.queue-next-actions {
  display: flex;
  gap: 8px;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.queue-summary span {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  padding: 7px 9px;
  font-size: 13px;
}

.queue-card-list {
  display: grid;
  gap: 12px;
}

.queue-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  box-shadow: 0 8px 20px rgba(16, 24, 40, 0.05);
}

.queue-card.is-focused,
.admin-table tr.is-focused {
  outline: 3px solid rgba(37, 99, 235, 0.32);
  outline-offset: 3px;
}

.queue-card-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: start;
}

.queue-card-head h3 {
  margin: 0 0 4px;
  font-size: 17px;
}

.queue-card-head p {
  margin: 0;
  color: var(--muted);
  font-size: 13px;
}

.queue-card-actions {
  display: flex;
  gap: 8px;
  align-items: end;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.queue-card-chips {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.queue-reason-banner {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  padding: 8px 10px;
  border: 1px solid #fecaca;
  border-radius: var(--radius);
  background: #fef2f2;
  color: #7f1d1d;
  font-size: 13px;
}

.queue-reason-banner strong {
  color: #991b1b;
}

.queue-card-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.queue-card-grid div {
  display: grid;
  gap: 4px;
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
}

.queue-card-grid strong,
.queue-card-grid span {
  overflow-wrap: anywhere;
}

.queue-card-grid strong {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
}

.queue-card-grid span {
  font-size: 13px;
}

.table-shell {
  overflow-x: auto;
}

.admin-table {
  width: 100%;
  min-width: 1180px;
  border-collapse: collapse;
  font-size: 13px;
}

.admin-table th,
.admin-table td {
  border-bottom: 1px solid var(--line);
  padding: 11px;
  text-align: left;
  vertical-align: top;
}

.admin-table th {
  background: #f1f5f9;
  color: var(--ink);
  font-size: 12px;
  text-transform: uppercase;
}

.admin-table td span {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  overflow-wrap: anywhere;
}

.admin-table td span.moderation-reason-line {
  color: var(--bad);
  font-weight: 700;
}

.admin-table td strong {
  display: block;
  overflow-wrap: anywhere;
}

.callout-retell-cell {
  display: grid;
  gap: 7px;
  min-width: 220px;
}

.callout-log-toolbar,
.callout-mobile-pager,
.callout-mobile-list {
  display: none;
}

.callout-log-toolbar {
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: end;
  margin: 8px 0 10px;
}

.callout-log-toolbar .inline-filter {
  min-width: 0;
}

.callout-log-toolbar select {
  width: 100%;
}

.callout-mobile-pager {
  justify-content: space-between;
  margin: 8px 0 10px;
}

.callout-mobile-list {
  gap: 10px;
}

.callout-mobile-card {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
}

.callout-mobile-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: start;
}

.callout-mobile-head strong,
.callout-mobile-head span {
  display: block;
  overflow-wrap: anywhere;
}

.callout-mobile-head strong {
  font-size: 15px;
}

.callout-mobile-head span,
.callout-mobile-meta,
.callout-mobile-details {
  color: var(--muted);
  font-size: 12px;
}

.callout-mobile-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.callout-mobile-meta span {
  padding: 4px 7px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--panel-soft);
}

.callout-mobile-reason {
  margin: 0;
  font-size: 13px;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.callout-mobile-playback .callout-retell-cell {
  min-width: 0;
}

.callout-mobile-playback .callout-retell-cell > a:first-child {
  display: none;
}

.callout-mobile-playback .callout-recording-player {
  max-width: none;
  height: 38px;
}

.callout-mobile-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.callout-mobile-details {
  border-top: 1px solid var(--line);
  padding-top: 8px;
}

.callout-mobile-details summary {
  cursor: pointer;
  color: var(--primary);
  font-weight: 700;
}

.callout-mobile-details div {
  display: grid;
  gap: 7px;
  padding-top: 8px;
}

.callout-mobile-details span,
.callout-mobile-details strong {
  display: block;
  overflow-wrap: anywhere;
}

.callout-mobile-details strong {
  color: var(--text);
  font-size: 11px;
  text-transform: uppercase;
}

.callout-recording-slot {
  display: grid;
  gap: 5px;
}

.callout-recording-player {
  display: block;
  width: 100%;
  max-width: 280px;
  height: 32px;
}

.retell-audit-list {
  display: grid;
  gap: 8px;
}

.retell-audit-row {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) 34px;
  gap: 10px;
  align-items: start;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
}

.admin-item-list {
  margin-top: 8px;
}

.admin-swipe-row {
  position: relative;
  overflow: visible;
  touch-action: pan-y;
  transition: transform 180ms ease, opacity 180ms ease, background-size 120ms ease;
  background:
    linear-gradient(90deg, transparent calc(100% - var(--archive-reveal, 0px)), var(--bad-bg) 0),
    var(--panel);
}

.admin-swipe-row::after {
  content: "Archive";
  position: absolute;
  inset: 0 0 0 auto;
  z-index: 0;
  display: grid;
  width: 86px;
  place-items: center;
  border-radius: 0 var(--radius) var(--radius) 0;
  color: var(--bad);
  opacity: 0;
  pointer-events: none;
  transform: translateX(18px);
  transition: opacity 120ms ease, transform 120ms ease;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}

.admin-swipe-row.is-swiping::after {
  opacity: 1;
  transform: translateX(0);
}

.admin-swipe-row.is-archiving {
  opacity: 0;
  transform: translateX(-36px);
}

.admin-swipe-row > * {
  position: relative;
  z-index: 1;
}

.admin-swipe-row .retell-audit-menu {
  z-index: 5;
}

.pinned-summary {
  position: sticky;
  top: 0;
  z-index: 20;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0;
  margin-bottom: 8px;
  padding: 4px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: color-mix(in srgb, var(--panel) 94%, white);
  box-shadow: 0 6px 14px rgba(16, 24, 40, 0.05);
}

.pinned-summary .metric {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 6px;
  align-items: baseline;
  min-height: 0;
  padding: 5px 8px;
  border-radius: 0;
  border-right: 1px solid var(--line);
  box-shadow: none;
}

.pinned-summary .metric:last-child {
  border-right: 0;
}

.pinned-summary .metric-label {
  font-size: 11px;
  line-height: 1.1;
}

.pinned-summary .metric-value {
  font-size: 16px;
  line-height: 1;
}

.pinned-summary .metric-note {
  display: none;
}

.retell-audit-play,
.retell-audit-menu {
  display: flex;
  justify-content: center;
}

.tiny-play-btn,
.tiny-transcript-btn,
.tiny-menu-btn {
  display: inline-grid;
  place-items: center;
  width: 32px;
  height: 32px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--panel-soft);
  color: var(--primary);
  font-size: 10px;
  font-weight: 900;
  line-height: 1;
}

.tiny-menu-btn {
  color: var(--ink);
  font-size: 13px;
  cursor: pointer;
}

.tiny-play-btn:hover,
.tiny-transcript-btn:hover,
.tiny-menu-btn:hover,
.retell-audit-actions[open] .tiny-menu-btn {
  border-color: color-mix(in srgb, var(--primary) 45%, var(--line));
  background: rgba(20, 88, 212, 0.1);
}

.retell-audit-play {
  flex-direction: column;
  gap: 6px;
}

.tiny-transcript-btn {
  color: var(--ink);
}

.tiny-play-placeholder {
  color: var(--muted);
  font-size: 12px;
}

.retell-audit-main {
  min-width: 0;
}

.retell-audit-line {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}

.retell-audit-line strong {
  min-width: 0;
  font-size: 14px;
  overflow-wrap: anywhere;
}

.retell-audit-line strong .link-btn,
.admin-filter-link {
  padding: 0;
  font-size: inherit;
  font-weight: inherit;
  text-align: left;
}

.retell-audit-supplier-link {
  min-width: 0;
  padding: 0;
  text-align: left;
  font-size: 14px;
  font-weight: 800;
  overflow-wrap: anywhere;
}

.retell-audit-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
}

.retell-audit-player {
  margin-top: 7px;
}

.retell-audit-details {
  margin-top: 6px;
  color: var(--muted);
  font-size: 12px;
}

.retell-audit-details summary {
  display: inline;
  color: var(--primary);
  cursor: pointer;
  font-weight: 800;
}

.retell-audit-details p {
  margin: 7px 0;
  color: var(--text);
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.retell-audit-details div {
  display: grid;
  gap: 6px;
  padding-top: 4px;
}

.retell-audit-details span,
.retell-audit-details strong {
  display: block;
  overflow-wrap: anywhere;
}

.retell-audit-details strong {
  color: var(--text);
  font-size: 11px;
  text-transform: uppercase;
}

.retell-audit-actions {
  position: relative;
}

.retell-audit-actions summary {
  list-style: none;
}

.retell-audit-actions summary::-webkit-details-marker {
  display: none;
}

.retell-audit-actions-panel {
  position: absolute;
  top: 38px;
  right: 0;
  z-index: 80;
  display: grid;
  gap: 7px;
  min-width: 160px;
  padding: 9px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel);
  box-shadow: var(--shadow);
}

.retell-audit-actions-panel .ghost-btn,
.retell-audit-actions-panel a,
.retell-audit-actions-panel button,
.retell-audit-actions-panel label {
  width: 100%;
  text-align: left;
}

.retell-audit-actions-panel .compact-field {
  display: grid;
  gap: 4px;
}

.support-ticket-list {
  display: grid;
  gap: 8px;
}

.support-ticket-card .support-reference-list {
  margin-top: 8px;
}

.compact-support-reply textarea {
  min-height: 58px;
}

.support-ticket-card .support-thread {
  display: grid;
  gap: 8px;
}

.message .undo-archive-btn {
  margin-left: 10px;
  padding: 0;
  font-weight: 800;
}

.retell-audit-list .callout-recording-player {
  max-width: 360px;
}

.retell-transcript-text {
  margin: 0;
  max-height: 60vh;
  overflow: auto;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--panel-soft);
  color: var(--text);
  font-family: Arial, Helvetica, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.financial-grid {
  align-items: start;
}

.financial-provider {
  min-height: 230px;
}

.financial-lines {
  display: grid;
  gap: 9px;
}

.financial-line {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--line);
}

.financial-line span {
  color: var(--muted);
}

.financial-line strong {
  text-align: right;
  overflow-wrap: anywhere;
}

.financial-table {
  min-width: 900px;
}

.row-warn {
  background: #fffaf0;
}

.row-bad {
  background: #fff5f5;
}

.empty-state {
  padding: 18px;
  color: var(--muted);
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 1000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 18px;
  background: rgba(15, 23, 42, 0.58);
}

.modal {
  width: 100%;
  max-width: 780px;
  max-height: 92vh;
  padding: 18px;
  overflow: auto;
}

.detail-modal {
  max-width: 1040px;
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.modal-header h2 {
  margin: 0;
  font-size: 22px;
}

.icon-btn {
  width: 36px;
  height: 36px;
  padding: 0;
  background: var(--ink);
  color: #fff;
  font-size: 18px;
  font-weight: 800;
}

.modal-body {
  margin-bottom: 14px;
}

.meta-row {
  margin-bottom: 12px;
}

.meta-label {
  display: block;
  color: var(--muted);
  font-size: 13px;
  margin-bottom: 4px;
}

.meta-value {
  display: block;
  overflow-wrap: anywhere;
}

.link {
  color: var(--primary);
  text-decoration: none;
}

.link:hover {
  text-decoration: underline;
}

.stack {
  display: grid;
  gap: 12px;
}

.checkbox-row {
  display: flex;
  align-items: center;
  gap: 9px;
}

.checkbox-row input {
  width: auto;
}

.short-textarea {
  min-height: 92px;
}

.compact-details {
  margin: 14px 0;
}

.detail-body {
  display: grid;
  gap: 14px;
}

.detail-section {
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.detail-section h3 {
  margin: 0 0 10px;
  font-size: 17px;
}

.detail-fields {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 10px;
}

.detail-field {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 10px;
  background: var(--panel-soft);
}

.detail-key {
  color: var(--muted);
  font-size: 12px;
  margin-bottom: 6px;
  overflow-wrap: anywhere;
}

.detail-value {
  font-size: 14px;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.detail-json {
  margin: 0;
  max-height: 340px;
  overflow: auto;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 10px;
  background: #101827;
  color: #e5edf9;
  font-size: 12px;
  line-height: 1.45;
  white-space: pre-wrap;
}

.pagination-row {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-top: 12px;
}

.quote-inspector-list {
  display: grid;
  gap: 14px;
}

.quote-inspector-card {
  display: grid;
  gap: 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 14px;
  background: var(--panel);
}

.quote-inspector-card.winner {
  border-color: var(--primary);
  box-shadow: 0 0 0 1px color-mix(in srgb, var(--primary) 28%, transparent);
}

.quote-inspector-top {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: start;
}

.quote-inspector-top h3,
.quote-verdict-block p {
  margin: 0;
}

.quote-inspector-score {
  display: grid;
  gap: 6px;
  justify-items: end;
  text-align: right;
}

.quote-chip-list {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.quote-verdict-block {
  display: grid;
  gap: 6px;
  padding: 12px;
  border-radius: var(--radius);
  background: var(--panel-soft);
  border: 1px solid var(--line);
}

.quote-verdict-block.winner {
  background: color-mix(in srgb, var(--primary) 8%, var(--panel-soft));
}

.quote-value-adjustment {
  display: grid;
  gap: 8px;
  padding: 12px;
  border-radius: var(--radius);
  background: color-mix(in srgb, var(--primary) 6%, var(--panel-soft));
  border: 1px solid color-mix(in srgb, var(--primary) 22%, var(--line));
}

.quote-value-adjustment p {
  margin: 0;
  color: var(--muted);
}

.quote-inspector-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.quote-inspector-panel {
  display: grid;
  gap: 8px;
  padding: 12px;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--panel-soft);
}

.quote-freeform-text {
  margin: 0;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  line-height: 1.45;
}

.quote-inspector-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 10px;
}

.quote-inspector-meta span {
  display: grid;
  gap: 4px;
  padding: 10px;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--panel-soft);
}

.quote-inspector-meta strong {
  color: var(--muted);
  font-size: 12px;
  text-transform: uppercase;
}

@media (max-width: 1180px) {
  .metrics-grid,
  .metric-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .metrics-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ops-command-panel {
    grid-template-columns: 1fr;
  }

  .ops-command-actions {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  body {
    padding: 10px 10px 128px;
  }

  .login-panel,
  .overview-grid,
  .ops-command-panel,
  .lead-workspace,
  .lead-detail-grid,
  .queue-card-grid,
  .quote-inspector-grid {
    grid-template-columns: 1fr;
  }

  .topbar,
  .admin-mobile-panel,
  .maintenance-mode-panel,
  .section-heading,
  .queue-next-panel,
  .queue-card-head,
  .quote-inspector-top,
  .guard-event-head,
  .guard-event-targets {
    flex-direction: column;
    align-items: stretch;
  }

  .queue-upcoming-row {
    grid-template-columns: 1fr;
  }

  .quote-inspector-score {
    justify-items: start;
    text-align: left;
  }

  .admin-mobile-panel {
    display: flex;
  }

  .maintenance-mode-panel {
    flex-direction: column;
    align-items: stretch;
  }

  .admin-mobile-actions {
    justify-content: stretch;
  }

  .admin-mobile-actions button {
    flex: 1 1 140px;
  }

  .metrics-grid,
  .metric-grid,
  .metrics-strip,
  .ops-command-actions {
    grid-template-columns: 1fr;
  }

  .ops-command-copy h2 {
    font-size: 20px;
  }

  .action-tile {
    min-height: 94px;
  }

  .live-call-row {
    flex-direction: column;
  }

  .live-call-row span:last-child {
    justify-items: start;
  }

  .system-lock-grid {
    grid-template-columns: 1fr;
  }

  .outbound-guard-grid {
    grid-template-columns: 1fr;
  }

  .operational-config-grid {
    grid-template-columns: 1fr;
  }

  .checklist-signoff {
    grid-template-columns: 1fr;
  }

  .moderation-text-grid {
    grid-template-columns: 1fr;
  }

  .tab {
    min-height: 46px;
    padding: 7px 5px;
    border: 0;
    border-radius: 12px;
    background: transparent;
    color: var(--muted);
    font-size: 11px;
    line-height: 1.05;
  }

  .tabs {
    position: fixed;
    left: 10px;
    right: 10px;
    bottom: 10px;
    z-index: 50;
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 6px;
    padding: 8px;
    margin: 0;
    background: rgba(255, 255, 255, 0.94);
    border: 1px solid var(--line);
    border-radius: 18px;
    box-shadow: 0 18px 42px rgba(16, 24, 40, 0.18);
    backdrop-filter: blur(14px);
  }

  .tab.active {
    background: rgba(20, 88, 212, 0.12);
    border-color: transparent;
    color: var(--text);
  }

  .lead-detail-header,
  .lead-detail-top,
  .lead-list-head,
  .lead-list-footer {
    flex-direction: column;
  }

  .lead-detail-status {
    text-align: left;
  }

  .lead-detail-pane {
    order: -1;
  }

  .lead-detail-pane .empty-state {
    display: none;
  }

  .lead-action-list {
    left: 0;
    right: auto;
    width: min(280px, calc(100vw - 44px));
  }

  #retellAuditSection .section-heading p,
  #supplierCalloutLogsSection .section-heading p,
  #incomingCallLogsSection .section-heading p {
    display: none;
  }

  .callout-log-toolbar {
    display: grid;
  }

  .callout-mobile-pager {
    display: flex;
  }

  #retellAudit .table-shell,
  #supplierCalloutLogs .table-shell,
  #incomingCallLogs .table-shell {
    display: none;
  }

  #retellAudit > .pagination-row:not(.callout-mobile-pager),
  #supplierCalloutLogs > .pagination-row:not(.callout-mobile-pager),
  #incomingCallLogs > .pagination-row:not(.callout-mobile-pager) {
    justify-content: center;
  }

  .callout-mobile-list {
    display: grid;
  }

  .callout-mobile-actions button,
  .callout-mobile-playback button {
    width: 100%;
  }
}

@media print {
  body {
    padding: 0;
    background: #fff;
  }

  .topbar,
  .tabs,
  #msg,
  .admin-mobile-panel,
  .system-lock-panel,
  .print-hidden,
  .view-section.hidden {
    display: none !important;
  }

  .shell,
  .app-shell {
    max-width: none;
  }

  #launchChecklistSection {
    display: block !important;
  }

  .print-checklist {
    gap: 10px;
  }

  .print-checklist-title,
  .checklist-panel,
  .checklist-signoff {
    box-shadow: none;
    break-inside: avoid;
    page-break-inside: avoid;
  }

  .checklist-panel {
    padding: 12px;
  }

  .checklist-item {
    padding: 8px;
    background: #fff;
  }
}